FAQ
Frequently Asked Questions (FAQ)
Welcome to TheRealNeverDie — the official headquarters for Never Die Records, music, culture, apparel, and technology-driven storytelling. Below you’ll find answers to the most common questions about our platform, artists, radio, apparel, and more.
General
What is TheRealNeverDie.com?
TheRealNeverDie.com is the digital home of Never Die Records — combining music, independent artists, exclusive radio, apparel, and innovative tech like QR and NFC experiences into one ecosystem.
Is NeverDie Records an independent label?
Yes. Never Die Records is a fully independent label built to empower artists through ownership, creative freedom, and direct-to-fan connection.
Where is NeverDie Records based?
Never Die Records is headquartered in St. Louis, Missouri, with artists, collaborators, and supporters worldwide.
Music & Artists
Who are the artists on NeverDie Records?
Our roster includes a growing collective of independent hip-hop, R&B, and genre-blending artists. Each artist has a dedicated page featuring music, bio, and "For Fans Of" discovery tags.
Why do some releases show singles only?
Some projects are intentionally released in single-only mode to build momentum and preserve the listening experience until the full body of work is revealed.
Where can I stream NeverDie music?
NeverDie artists are available on all major DSPs including Spotify, Apple Music, YouTube Music, TIDAL, and more. Direct links are available throughout the site.
Can I submit music to NeverDie Records?
At this time, submissions are invite-only. However, we actively scout talent through live shows, community engagement, and online discovery.
NeverDie Radio
What is NeverDie Radio?
Never Die Radio is a 24/7 curated radio experience featuring only Never Die Records artists — past, present, and future.
How do I listen to the radio?
You can listen directly from the Radio tab on TheRealNeverDie.com — no subscription required.
Can I request songs?
At this time, the station is fully curated, but future interactive features are in development.
Apparel & Merch
What type of apparel do you sell?
We offer limited-edition, tech-infused apparel including hoodies, shirts, and accessories — often featuring embroidered QR codes or NFC technology.
What do the QR or NFC codes do?
Our QR and NFC integrations can unlock:
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Exclusive music or radio streams
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Artist content
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Story-based experiences
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Future updates tied to the garment
Each piece tells a story beyond the fabric.
Are apparel drops limited?
Yes. Most drops are limited-run to maintain exclusivity and cultural value.
How long does shipping take?
Production and shipping times vary by product. Estimated fulfillment timelines are provided on each product page.
Technology & Storytelling
What is StoryPals?
StoryPals is a storytelling experience that blends physical products with digital stories, accessed through QR or NFC interactions.
Do I need an app to use QR or NFC features?
No app required. Most experiences open directly in your phone’s browser when tapped or scanned.
Orders & Support
Can I change or cancel an order?
Because many items are made-to-order or limited, changes or cancellations are not guaranteed once production begins.
What if my item arrives damaged?
If your order arrives damaged or incorrect, contact us through the Contact page with your order number and photos, and we’ll make it right.
Do you accept returns?
Return policies vary by product. Please refer to the specific product page for return eligibility.
Community & Future Plans
Is NeverDie expanding?
Yes. NeverDie is continuously expanding into new markets, artists, technology, and cultural initiatives.
How can I stay updated?
Follow us on social media and subscribe to our mailing list for:
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New music releases
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Apparel drops
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Radio updates
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Special experiences
Opportunities, Submissions & Partnerships
How can artists submit music to NeverDie Records?
Never Die Records does not accept open submissions. Artists are discovered through live performances, cultural impact, audience engagement, and direct relationships. This allows us to protect creative alignment and long-term artist value.
What does NeverDie look for in artists?
We prioritize originality, consistency, community presence, and a clear artistic identity. Numbers matter — but culture matters more.
Are partnership or distribution opportunities available?
Yes. We selectively explore artist partnerships, distribution support, brand collaborations, and cultural projects that align with the Never Die philosophy.
How do brands or creatives partner with NeverDie?
Partnership inquiries can be submitted through the Contact page. Please include a clear proposal, goals, and how the collaboration creates mutual value.
How do I get notified about new drops or releases?
Join our mailing list and follow Never Die on social platforms to get early access to limited drops, exclusive releases, and special experiences.
Contact
How do I get in touch?
Visit the Contact section on TheRealNeverDie.com for inquiries related to music, merch, partnerships, or press.
NeverDie isn’t just a brand — it’s a philosophy.
If you have questions not covered here, reach out. We’re building this with the community, not above it.